Privacy Policy

Effective Date: July 1, 2026

Introduction

Zevar Diamonds is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, process, store, share, and protect personal information when you interact with our website, products, and services.

This Privacy Policy applies to information collected through our website and through other communication channels, including email, telephone, live chat, text messages, social media platforms, and customer support interactions.

We respect your privacy and are committed to safeguarding your personal information.

We do not sell personally identifiable information to third parties.

Your use of our website and services is subject to both our Terms of Service and this Privacy Policy. By accessing our website, creating an account, making a purchase, or communicating with us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these terms, please discontinue use of our services.

Information We Collect

We collect information to provide, improve, personalize, and secure our products and services. Personal information is collected and processed in accordance with applicable laws, including the General Data Protection Regulation (GDPR) where applicable.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as otherwise required by law.

Information You Provide

We collect information that you voluntarily provide when you:

Register an account
Place an order
Contact customer support
Subscribe to newsletters or marketing communications
Participate in promotions or surveys
Submit reviews or feedback
Communicate with us through any available channel

The information we may collect includes:

Contact Information

First and last name
Email address
Mailing address
Telephone number
Other relevant contact details

Referral Information

If you use referral or sharing features, we may collect information relating to individuals you choose to refer. Such information is handled in accordance with this Privacy Policy.

Communications and Content

We may retain information contained in your communications with us, including:

Customer service requests
Product reviews
Feedback and comments
Social media interactions
Photos, videos, or other files you choose to submit

Profile Information

Information relating to your interests and preferences, including:

Wishlists
Favorite products
Product preferences
Shopping interests

Demographic Information

We may collect demographic details such as:

Age
Gender
Country, state, or province of residence

Payment Information

To process transactions, we may collect payment-related information, including billing details and payment information. Payment processing is handled through secure third-party payment providers.

Account Credentials

Information required to create and access your account, including usernames and passwords.

Identity Verification Information

Where required for fraud prevention, payment verification, or legal compliance, we may request government-issued identification information such as:

Passport details
Driver’s license information
National identification numbers
Other legally recognized identification documents

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and how you interact with our services.

IP Address and Device Information

We may collect:

IP address
Device identifiers
Browser type
Session timestamps
Operating system information

This information helps us improve functionality, maintain security, diagnose technical issues, and analyze website usage.

Usage Information

We may collect information regarding:

Pages visited
Products viewed
Purchases made
Features used
Advertisements viewed
Email interactions

Device and Connectivity Information

We may collect information regarding:

Device type
Browser settings
Internet service provider
Mobile carrier
Language preferences
Technical configurations

Location Information

Subject to your device settings and permissions, we may collect general or precise location information to provide location-based services and improve user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance, personalize content, and improve user experience.

Server Logs

Our servers automatically record information such as:

Browser type
IP address
Language settings
Date and time of visits

Cookies

Cookies are small files stored on your device that help us:

Remember your preferences
Maintain shopping cart functionality
Improve website performance
Analyze traffic and usage patterns
Deliver personalized content and advertising

Disabling cookies may limit certain website features.

Pixels and Tracking Technologies

We may use pixels and similar technologies to:

Measure campaign effectiveness
Track website activity
Improve user engagement
Deliver relevant advertisements

Device Fingerprinting

We may use device fingerprinting technologies that analyze technical characteristics of your browser and device to help identify devices, improve security, and prevent fraud.

Location-Based Technologies

If enabled on your device, location technologies may collect precise location data to provide relevant content, services, and advertising.

By using our services, you also agree to any applicable messaging terms and privacy policies associated with our communication platforms.

Information Received from Third Parties

We may receive information about you from third-party sources, including service providers, business partners, marketing platforms, and publicly available sources.

Any third-party information we receive and combine with information collected through our website will be treated in accordance with this Privacy Policy and any additional restrictions imposed by the third party.

How We Use Your Information

We may use collected information for legitimate business purposes, including:

Sending service-related notifications and updates
Responding to inquiries and support requests
Processing and fulfilling orders
Providing customer service
Managing user accounts
Preventing fraud and unauthorized activity
Improving website functionality and performance
Conducting research and analytics
Understanding customer preferences
Delivering personalized content and advertising
Sending promotional communications
Monitoring website usage and trends
Enforcing our terms and policies
Protecting our rights and the rights of others
Complying with legal and regulatory obligations
Using de-identified or aggregated information as permitted by law

Sharing of Information

We are committed to transparency regarding how information is shared.

Service Providers and Sub-Processors

We may share information with trusted third-party service providers that assist us in operating our business, including:

Payment processors
Shipping carriers
Cloud hosting providers
Customer support platforms
Marketing providers
Analytics providers
Security and fraud prevention providers

These parties are contractually required to use information only for authorized purposes.

Related Business Entities

Information may be shared among affiliated companies and business entities related to Zevar Diamonds where necessary to provide services and support business operations.

Commercial Partners

We may share information with vendors, suppliers, insurance providers, jewelers, logistics partners, and other service providers necessary for delivering our products and services.

Customer Requests

We may disclose information to third parties when necessary to fulfill a request initiated by you.

Corporate Transactions

Information may be transferred during mergers, acquisitions, investments, reorganizations, asset sales, bankruptcy proceedings, or similar business transactions.

Legal Compliance and Protection

We may disclose information when required to:

Comply with legal obligations
Respond to court orders or government requests
Prevent fraud or unlawful activity
Protect our business, customers, or the public
Enforce our agreements and policies

Aggregated or De-Identified Information

We may share information that has been aggregated or anonymized and cannot reasonably identify an individual.

Your Privacy Choices and Rights

Account Updates

You may review, update, or correct certain account information by accessing your account settings or contacting us directly.

For security purposes, identity verification may be required before certain requests are processed.

Cookie Preferences

You may control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Marketing Communications

You may unsubscribe from promotional emails at any time by following the instructions provided in the communication or by contacting us.

Opting out of marketing communications will not affect service-related messages regarding purchases, orders, billing, or account activity.

Data Processing and Storage

Personal information may be processed and stored in countries where we, our affiliates, or service providers operate.

By using our services, you acknowledge and consent to the transfer, processing, and storage of your information in these locations.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Access, Correction, Restriction, and Deletion

You may request:

Access to your personal information
Correction of inaccurate information
Restriction of processing in certain circumstances
Deletion of your personal information where permitted by law

To submit a request, please contact us using the information provided below.

Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the legality of processing conducted before consent was withdrawn.

Complaints and Regulatory Rights

If you have concerns regarding our privacy practices, you may contact us directly or lodge a complaint with your local data protection authority.

Residents of the European Economic Area may have additional rights under the GDPR.

Residents of California may have rights under the California Consumer Privacy Act (CCPA) and related privacy legislation.

Security of Information

We maintain administrative, physical, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect your information, no security system can guarantee absolute security.

Children’s Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental or legal guardian consent. If we become aware that such information has been collected, we will take appropriate steps to delete it.

International Transfers

Zevar Diamonds may process information in India and other countries where we or our service providers operate.

By using our services, you consent to the transfer, storage, and processing of your information in these jurisdictions.

Text Marketing and Notifications

By providing your phone number during checkout, account registration, or subscription, you consent to receive transactional and marketing text messages, including:

Order updates
Shipping notifications
Cart reminders
Promotional offers

Marketing messages are generally limited to six (6) messages per month.

Consent is not a condition of purchase. You may unsubscribe at any time by replying STOP or following the unsubscribe instructions provided in the message.

Standard message and data rates may apply.

SMS/MMS Marketing Program Privacy

Information collected through our SMS and MMS marketing programs is used solely to deliver messages and provide related services.

We do not sell, rent, lease, trade, or transfer phone numbers or customer information collected through our messaging programs to third parties for profit.

We may disclose information when required by law, regulation, court order, governmental request, or where necessary to protect our rights, property, customers, or business operations.

Users must provide accurate and truthful information when participating in our messaging programs. We reserve the right to deny access to any user who provides false, misleading, or incomplete information.

California residents and residents of the European Union may have additional rights regarding information collected through our messaging programs.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be posted on this page along with a revised effective date. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Zevar Diamonds

Email: info@zevardiamonds.comPhone: +1 (437) 453-7774